Insurance Revolution

Cancelling an add-on policy and journalling the money

Step-by-step process for cancelling a supplementary add-on policy (e.g. Legal Expenses) and moving the resulting credit onto the main policy's return premium via a journal payment.

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stable
Trust
unverified
2 min read
Owner
Human: Vasim Isap
Approved
Human: Abbie Tolley ·

Repeat this process for any add-on policies being cancelled alongside a main policy (in the example below, a Legal Expenses add-on with policy type LE).[^cancel-addons-journal-money]

Cancel the add-on policy

  1. Go to the supplementary policy (e.g. LE) and find it on IREV Xtra.[^cancel-addons-journal-money]
  2. Select Cancel in the top right and enter the policy start date.[^cancel-addons-journal-money]

The supplementary policy is now cancelled on IREV Xtra. This now needs to be reflected on OGI.[^cancel-addons-journal-money]

Create the cancellation transaction on OGI

On the add-on policy's page, right click on the New Business transaction and select Create Transaction:[^cancel-addons-journal-money]

Right-click menu on the New Business transaction, with Create a Transaction highlighted

  • Transaction Type = Cancellation
  • Effective Date = Policy Start Date
  • Original Debt = full policy cost (e.g. £10 for Legal) — enter this as a negative balance
  • Charge Code = pulls through automatically as 3 for a cancellation transaction

Create a Transaction form filled in as a cancellation, with Original Debt entered as a negative balance and Charge Code 3

Press Enter until no more boxes appear.[^cancel-addons-journal-money]

This leaves a £10 credit on screen and a -10.00 balance owing, which needs to move to the main policy.[^cancel-addons-journal-money]

Move the credit to the main policy

  1. On the add-on policy, right click the -10.00 balance and select Accept a Payment. Enter Amount Received = -10 and Payment Method = J (Journal), then press Enter. This should leave no balance outstanding on the add-on policy.[^cancel-addons-journal-money]

    Accept a Payment form with Amount received -10.00 and Payment Method J (Journal)

  2. Go back to the main policy, right click on the cancellation line that details the return premium, and select Accept a Payment. [^cancel-addons-journal-money]

    Right-click menu on the main policy's cancellation line, with Accept a Payment highlighted

    Enter Amount Received = 10.00 and Payment Method = J, then press Enter.[^cancel-addons-journal-money]

  3. If a box appears asking to "reverse payment marked as contra", select Yes.[^cancel-addons-journal-money]

  • [^cancel-addons-journal-money]Cancel add ons and journal money

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